We are EXCITED to make Candles and Memories with YOU!
To ensure the experience meets our standards and lives up to your expectations, we'd like to be transparent in reference to our studio policies.
- All Sales Are Final - There are NO REFUNDS. If you can not attend the class for any reason, we will offer you a class credit. You will have one calendar year to redeem the credit. The credit is transferrable and can be applied to different class experiences.
- Please Arrive On Time - We offer a 10 minute grace period. We are FIRM on starting the class on time. If you arrive after the grace period (even a minute after) you will have to reschedule your experience. Please do not attempt to enter the class if you know you are going to be more than 10 minutes late.
Doing so will disrupt the vibe for the participants who arrived on time.
- We will issue you a discount or complete refund if we have to cancel your class in the method of original payment. Please allow 5-7 business day for refund.
If you have additional questions please visit our FAQ Blog post which goes more into detail regarding the "whys" behind our policies. We strive to create an Above Average Experience for all of our candle making participants everyday and in everyway.
